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Condicoes de utilização

1. To place an order is necessary that you:

a) Make your registration available to effect the requested information, including Address, Contact Telephone, E-mail;

b) Complete the information and choose the options that are available throughout the process of "checking out" (delivery and billing address, shipping method, payment method).

2. You can send your order through the checkout process on the website referred to above as "confirm", after using the device online by selecting "Add to Cart" from the online catalog available.

3. The dispatch of the order by the Customer implies acceptance full and complete description and prices of products available for sale, as well as the general conditions of sale are the only ones applicable to the contract thus concluded.

4. The Dreampools honor orders received online only within the limits of available stocks, the lack of product availability undertakes to inform the Customer as quickly as possible.

5. The Dreampools is not responsible for any informatic
and typographical problems on the website, including prices and product features.


1. Delivery orders will be made through the services of Dreampools, with shipping costs paid by the customer.

2. The Dreampools undertakes to deliver the ordered goods as soon as possible, do not assume, however, any liability for losses or inconveniences inherent to non-compliance.

3. To the accompaniment of an order you placed, you must send an email to the services of Dreampools: info@dreampoolsshop.com

4. To estimate the total time to receipt of an order the Customer must take into account that the date for beginning the count will always be the date of receipt of payment of the same.


1. The Customer Dreampools proposes the following methods of payment:

a) Bank transfer (in this case, the client must send a copy of the bank transfer to e-mail: info@dreampoolsshop.com indication of n. º ordering.
b) Paypal;
c) Multibanco;

2. The payment by the Customer shall consist of the value of products ordered, plus the cost of postage, if applicable.

3. The products ordered will only be shipped upon receipt of payment and collection of the same good.

4. The Dreampools employ every effort to ensure maximum confidentiality and security of data sent over the internet.


1. The prices shall be construed in Euros, with taxes and fees included, taking into account the VAT on the date of payment of the order.


1. Any product purchased on site www.dreampoolsshop.com can be exchanged or refunded, provided you return it within 15 days, and therefore to contact the services of
Dreampools: info@dreampoolsshop.com

2. The return process is simple, varying according to the source, the Customer must first contact the Dreampools.

3. The Dreampools not accept any returns sent with postage or pay cash on delivery.

4. The Dreampools undertakes to refund the Customer within 30 days of receipt of the refund by check or bank transfer to the account indicated.

5. Returned products have to be located in perfect conditions of sale and use, ie in the same state it came into the possession of the Customer.

6. If the resulting value of the exchange of products of an order exceeds the original value, you will have to pay the difference, using for this purpose a form of payment referred to in paragraph Payment.

7. If the resulting value of the exchange of products of an order is less than the original value, or in case of return, the customer may request a refund of that amount by bank transfer to the account indicated.

8. Items shipped for free in the form of gifts or bonuses, will not be refunded.

9. The costs associated with shipping and banking product returns will be borne exclusively by the client.
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